Customer Service Representative

Full Time
Lakeland, FL
Posted 4 months ago

VeriTread is looking for someone who thrives in a fast-paced work environment and can think on their feet.  You must bring positivity and a strong work ethic with you daily. You must work great within a team and are able to follow standard operating procedures.  You must also desire professional growth and will go the extra mile to leave a customer with a positive experience.


  • Engage with users on our Digital Freight Platform
  • Troubleshoot and resolve support tickets
  • Foster relationships and drive stickiness to the platform
  • Collaborate on product solutions
  • Make decisions and problem solve – all the time

Requirements for the Position:

  • Minimum 1 year in a customer service role preferred
  • Fluent in Microsoft Office and G Suite
  • Professional communication ability
  • An ability to identify inefficiencies in process

Preferred Abilities for the Position:

  • Sales Experience
  • Transportation/Logistics Background
  • Bilingual – Fluent in English and Spanish

About VeriTread

Our Mission Statement: VeriTread is dedicated to providing the industry’s best transportation experience.

Our Values:

  • Integrity
  • Customer Obsessed
  • Creativity
  • Unique Culture
  • Passion for Winning

Our Company:

VeriTread is a team driven by technology that connects shipping customers and transport service providers in a secure online commerce for the heavy haul freight industry. VeriTread enhances the relationship between shippers and carriers by providing a suite of innovative decision tools that empower members to make smarter, more informed transportation decisions. We enable shippers to move freight seamlessly and without hassle while providing carriers with transparency and reliability.

VeriTread provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, national origin, ancestry, age, order of protection status, marital status, physical or mental disability, military status, sexual orientation including gender-related identity, pregnancy, physical or mental disability, and military status or unfavorable discharge from military service.

Job Features

Job CategoryCustomer Service

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